Adobe Acrobat pioneered the genesis of PDFs as the premier mode of digital documental transmission. Its novel features combined with intrinsic simplicity made it the quintessential PDF viewer of the 21st century. The omnipresence of Adobe Acrobat has reached such a point that it’s difficult to envision a world without it for PDF viewing. However, people are often dissatisfied with the service Adobe Acrobat provides and choose to unsubscribe from Adobe Acrobat. Today, we will provide you the thorough answers to the queries like Adobe Acrobat cancel subscription, sign in Adobe account, and the cancellation fee for Adobe Acrobat.
You can cancel your Adobe Acrobat subscription from the official Adobe website and Creative Cloud desktop app. Keep reading further to find the steps exemplifying the same in detail with useful illustrations for better understanding.
How to Sign In an Adobe Account?
You can sign in to your Adobe account from the official Adobe website and from the Creative Cloud desktop application as well. Let us see both of these methods with detailed steps.
Option I: Through Adobe Official Website
Follow the steps mentioned below to sign in to your Adobe account via the official Adobe website.
1. Visit the Adobe website on your browser.
2. Sign in to your Adobe account using any of the following methods:
- Email address
- Google Account
- Facebook Account
- Apple Account
Option II: Via Creative Cloud Desktop App
As said earlier, you can also sign in using the Creative Cloud desktop app. To do so, kindly follow the steps specified:
1. Open the Creative Cloud application on your desktop.
Note: If you don’t have the application, Download Creative Cloud from the Adobe Creative Cloud download page.
2. Enter your Email address and Password and click on Sign in to immediately access your Adobe account from the Creative Cloud app.
Note: You can also use the Facebook or Google accounts to Sign in to your Adobe account.
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Is Adobe Acrobat Pro Subscription Only?
Yes. Adobe Acrobat Pro is principally subscription-based and any of the following plans can be purchased according to the user’s preference:
| Plans | Sub Plans | Pricing |
| Individuals | Acrobat Pro DC | US$14.99/mo |
| Acrobat Standard DC | US$12.99/mo | |
| Business | Acrobat DC for teams | US$15.70/license/mo |
| Students & Teachers | Acrobat Pro DC | US$14.99/mo |
| Creative Cloud All Apps for Students & Teachers | US$19.99/mo |
However, Adobe 2020 desktop software can be bought as a one-time purchase.
Can You Cancel Adobe PDF Subscription?
Yes. You can cancel your Adobe PDF subscription from your Adobe Account page. Also, you can contact Adobe Customer Care to request the cancelation of your desired Adobe subscription from your account.
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Is It Hard to Cancel Adobe Subscription?
No, canceling an Adobe subscription is fairly easy, albeit a little peculiar. You can easily cancel your subscription via the Adobe Account page or by intimating your desire to cancel on the registered customer care helpline. If you cancel within 14 days of the commencement of your order, you will be fully refunded but if the time of cancellation exceeds 14 days post the initialization of your contract, you will be refunded a lump sum of 50% and the service will continue till the cessation of your billing period.
Is There a Cancellation Fee for Adobe Acrobat?
Yes, there is a cancellation fee for Adobe Acrobat subscription.If you cancel within 14 days of the commencement of your order, you will be fully refunded. But if the time of cancellation exceeds 14 days post the initialization of your subscription, you will be refunded a lump sum of 50% and the service will continue till the cessation of your billing period.
How Can You Cancel Your Adobe Subscription?
Read and follow the steps mentioned below to cancel your Adobe subscription.
1. Visit the Adobe website on your browser and Sign in to your Adobe account.
2. Click on the Profile icon from the top right corner of the page.
3. Then, click on View Account.
4. Under Your plan section, click on Manage plan, as shown below.
5. Click on Cancel your plan from the End your service option, as highlighted.
6. On the subsequent newly opened browser page, Enter your password for the Adobe account and click on Continue.
7. Select the desired reasons for your cancellation and click on Continue.
8. Again, click on Continue from the Canceling your plan today means page.
9. Click on No thanks from the consider offers page.
10. Lastly, click on Confirm from the confirmation page of your plan cancellation.
You have successfully canceled the Adobe subscription.
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How Can You Cancel Your Adobe Annual Plan Without Fees?
If you cancel the Adobe plan during the trial period, you will not be charged any fee. Follow the steps below to learn how to cancel Adobe Acrobat subscription without any fees.
1. Sign in to your Adobe account from the Adobe website.
2. Click on the Profile icon > View Account from the top right corner of the page.
3. Click on Manage plan under the Your plan section.
4. For the End your service option, click on Cancel your plan.
5. Enter your Adobe account password on the subsequent browser page.
6. Then, click on Continue and select the desired reasons for your cancellation.
7. Then again, click on Continue.
8. Again, click on Continue > No thanks from the subsequent pages.
9. On the last confirmation page, click on Confirm to finally cancel your Adobe annual plan.
Also Read: 25 Best Adobe Premiere Pro Free Alternatives
Why is Adobe Charging You a Cancellation Fee?
Adobe charges a cancellation fee as is stipulated in the Adobe Subscription and Cancellation Terms. You cannot evade those charges if you’ve agreed to the contracted terms. If you are canceling your plan after the free trial period, Adobe is entitled to charge you 50% of the subscription fee, as mentioned in the terms of the cancellation fee for Adobe Acrobat.
Why Can’t You Cancel Adobe Subscription?
You will be unable to cancel your Adobe subscription because:
- Payment may be still being processed
- The internet connection malfunctioned
How Can You Cancel Adobe Acrobat Pro Trial?
You can read and follow the below-listed steps to cancel your channel Adobe Acrobat Pro trial.
1. Navigate the Adobe website on your browser.
2. Then, Sign in to your Adobe account with the account credentials.
3. Click on the Profile icon from the top right corner of the page.
4. Then, click on View Account > Manage plan.
5. Next, click on Cancel your plan.
6. From the newly opened page, Enter your password for the Adobe account and click on Continue.
7. Choose the desired reasons for cancellation and click on Continue from the further two pages.
8. From the consider offers page, click on No thanks from the bottom of the page.
9. Finally, click on Confirm to complete the Adobe Acrobat Pro trial cancellation.
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How Can You Cancel Your Adobe Acrobat Pro Subscription?
To cancel your Adobe Acrobat Pro subscription from the Adobe website, you can consider following the below steps:
Note: Make sure you are signed in to your Adobe account before performing the following steps.
1. On the Adobe website, click on the Profile icon > View Account from the top right corner.
2. From the Your plan section, click on Manage plan.
3. Next, click on Cancel your plan, as depicted below.
4. Then, proceed to Enter your password for your Adobe account and click on Continue.
5. Further, click on Continue again after selecting the desired reasons for your cancellation.
6. Click on No thanks > Confirm.
Also Read: How to Change Highlight Color in Adobe Acrobat Reader
How Can You Unsubscribe from Adobe Acrobat?
To unsubscribe or cancel your subscription from Adobe Acrobat, follow the below-listed steps on your Adobe account:
1. Go to the Adobe website on your desktop browser.
2. Sign in to your Adobe account and click on the Profile icon.
3. Then, click on View Account.
4. Clickon Manage plan, as shown below.
5. Click on Cancel your plan and Enter your password for the Adobe account.
6. Then,click on Continue.
7. Next, choose the desired reasons for your cancellation and click on Continue, as illustrated below.
8. Then, click on Continue > No thanks > Confirm from the succeeding pages.
This way, you have now successfully unsubscribed your Adobe Acrobat plan.
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So, we hope you have understood the detailed steps for Adobe Acrobat cancel subscription. You can let us know any queries about this article or suggestions about any other topic you want us to make an article on. Drop them in the comments section below for us to know.
FAQs
How do I cancel my Adobe Acrobat subscription? ›
- Select Manage plan for the plan you want to cancel.
- Select Cancel your plan. Don't see Cancel your plan? ...
- Indicate the reason for cancellation, and then select Continue.
- Follow the onscreen instructions to complete your cancellation.
If your cancel button is greyed out, then you need to either update your payment method and clear the pending payment and Cancellation fee if you are in Annual commitment, or contact Adobe support for this.
How easy is it to cancel Adobe subscription? ›You can cancel your trial or individual plan (purchased from Adobe) through your Adobe account page. Sign in at https://account.adobe.com/plans. Select Manage plan for the plan you want to cancel. Select Cancel your plan.
Can I cancel my Adobe Acrobat Pro subscription? ›You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you'll be fully refunded. Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of your contracted term.
How do I remove my credit card details from Adobe? ›- Select Go to Adobe Store.
- Select Edit Payment info.
- Update your payment details in the My Payment Information window.
- Select Submit.
Why am I charged a fee if I cancel the plan? Your purchase of a yearly subscription comes with a significant discount. Therefore, a cancellation fee applies if you cancel before the year ends.
What will happen if I don't pay Adobe subscription? ›If a payment fails, additional payment attempts are made after the due date. If payment continues to fail, your Creative Cloud account becomes inactive and the paid features of your account are deactivated. Kindly Contact Customer Care for any additional information.
What happens if I don't pay Adobe cancellation fee? ›Without a paid plan, you will revert to the free level of Creative Cloud. If you ever need full access to the CC desktop apps again in the future, you can resubscribe, even if just for a month. For more details, see Adobe's Cancellation FAQ.
How do I manage my Adobe subscriptions? ›- Select Manage plan for the plan you want to change.
- Select Change your plan. ...
- From the drop-down, search or select a plan.
- Find the plan you want to switch to, and then choose Select plan.
Before canceling your account with Adobe Creative Cloud, you will need to not be processing a payment. You can't have an open claim for any inconvenience when processing. Otherwise, you'll have to wait 24 hours to process the cancelation again.
Why is Adobe charging my credit card? ›
Unexpected charges are often because of: Trial conversion You forgot to cancel a trial product, and it converted to a paid subscription. Annual renewal An annual plan automatically renewed. Purchase for another person You purchased an Adobe product or service for a family member.
How do I contact Adobe Acrobat? ›To contact Adobe Customer Support by phone, go to https://helpx.adobe.com/contact/phone.html for a comprehensive list of phone number by geography including hours and languages. Under "1. What can we help you with?", click on Adobe Acrobat Pro.
Is an Adobe Acrobat subscription worth it? ›The Bottom Line
Adobe Acrobat Pro is the powerhouse of PDF editing and management apps from the company that created the format. A subscription isn't cheap, but the app's capability and flexibility are worth the price.
The software will continue to work as designed. What's it's designed to do is check whether you have an active subscription, and not let you do anything else if you have not.
How do I cancel subscriptions on my iPhone? ›- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription.
- Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
Tap on your profile icon (or open your app's settings), and then select Account > Delete Adobe account. Then follow the onscreen instructions. You may be prompted to visit the App Store to cancel your subscription when deleting your Adobe account.
How do I remove my card details? ›- Open the Google Play app .
- At the top right, tap the profile icon.
- Tap Payments and subscriptions Payment methods More. Payment settings.
- If asked, sign in to Google Pay.
- Under the payment method that you want to remove, tap Remove. Remove.
Simply tap the credit card and then tap on Edit. Once you have edited the info, tap on Done to confirm. To delete a card: Tap on Edit.
How do I avoid Adobe cancellation fees? ›- Start the cancellation process for your current license.
- When offered a discount or to switch to another plan, choose the cheapest new plan (for me it was photography)
- Once your membership is updated, start the cancellation process again immediately.
Did you download a trial version of an Adobe product or service? The free trials of some Adobe products and services such as Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, or Adobe Stock automatically convert to a paid version after the trial period ends.
How do I contact Adobe customer service? ›
Why does Adobe have a monthly subscription? ›As a result, Adobe's products became stale and the potential for competitive disruption started to grow. By choosing a subscription model, they could roll out upgrades faster, see how customers used each product and make improvements in a shorter time frame.
Do I have to pay Adobe every month? ›In most cases Adobe offers three different ways to pay. Monthly on-contract, monthly off-contract, or in advance for the year. The best deals are usually for an annual subscription paid monthly, but this does tie you into a contract and if you cancel you may have to pay 50% of the remaining contract.
Do you have to pay for Adobe per month? ›Can I buy Photoshop outright? No. Photoshop is available only through a Creative Cloud subscription that you pay for either monthly or annually.
How much is Adobe's early termination fee? ›1 Correct answer. An annual plan paid monthly is a 12 month commitment. If you cancel early, you must pay a penalty fee (50% of the remaining months).
How do I find my Adobe subscription details? ›Sign in to your Adobe account to see your plans and products. Canceled memberships and subscriptions are listed under Plans with the word "Expired." To see information on the refund transaction, select Manage plan under your membership or subscription. The transaction history appears under Billing history.
How do I find my Adobe account? ›Sign in at https://account.adobe.com with your email address and password. If you created your Adobe account using your social account, use your Facebook, Google, or Apple account to sign in. Make sure you sign in with the same account you originally signed up with.
How do I find out when my Adobe subscription ends? ›Log onto Adobe.com with your user ID. Go to Manage Account, then Manage Plan under the Creative Cloud . It will show you your expiration date.
Can I change my Adobe plan anytime? ›If you purchased your plan from Adobe, you can change it in your Adobe account page. If you purchased elsewhere, contact the store directly. Sign in at https://account.adobe.com/plans. Select Manage plan for the plan you want to change.
What happens to my photos if I cancel Adobe? ›Your Creative Cloud files are stored on your desktop as well as on the Creative Cloud servers. If you cancel or downgrade your paid membership, you still have access to all of the files in the Creative Cloud folder on your computer and via the Creative Cloud website.
How to avoid paying Adobe cancellation fee reddit? ›
LPT: If you want to cancel your Adobe subscription without having to pay the cancellation fee, tell them you're cancelling because you have a new Adobe subscription that your work is paying for.
What has happened to Adobe Acrobat? ›Adobe Acrobat XI will soon be coming to an end of a life cycle meaning that Adobe will no longer be supporting the product. This is according to the Adobe Lifecycle policy, which stipulates that a product will be supported for a period of 5 years since the date it was released into the market.
Does Adobe have 24 7 support? ›Key features in Creative Cloud for teams:
Premium 24/7 tech support. Unlimited job posts on Adobe Talent, powered by Behance.
It will open a small window as shown below on the bottom right of the computer screen. Choose Using my product in case you have any query related to a specific product. 5. On the next screen choose the product and you will be able to initiate the chat session with Adobe support team.
How much is the annual subscription for Adobe Acrobat? ›| Acrobat Pro DC for Individuals | Acrobat Standard DC for Individuals |
|---|---|
| $14.99/mo annually OR $24.99/mo monthly with no annual commitment | US$19.99/mo It is $19.99/mo for the first year and becomes $29.99/mo after. |
Adobe Acrobat Pro 2020 for Windows | Lifetime License 1 PC – One-Time Purchase ( Non Subscription )
Is there a free version of Adobe Acrobat? ›Acrobat Reader is a free, stand-alone application that you can use to open, view, sign, print, annotate, search, and share PDF files. Acrobat Pro and Acrobat Standard are paid products that are part of the same family.
Why can't I cancel subscriptions on iPhone? ›The only subscriptions you can cancel on your Apple devices are those that you signed up for through the App Store using your Apple ID. If you're unable to cancel your subscription via your iPhone, iPad or Mac, you will likely need to cancel through the company's website, app, or customer service phone line.
How do I unsubscribe from free trial? ›Open the App Store app and sign in if you aren't already. Tap your profile picture or initials, then tap Subscriptions. Select the app you want to cancel and choose Cancel Subscription.
Does Adobe free trial automatically cancel? ›Trial from Adobe does not need to be canceled. It expires automatically. Once the trial expires and you don't wish to purchase the software, you may uninstall the Creative Cloud applications from your machine. Please use this link for uninstallation: Uninstall or remove Creative Cloud apps.
What happens if I don't renew my Adobe subscription? ›
1 Correct answer. Hi, If a payment fails, additional payment attempts are made after the due date. If payment continues to fail, your Creative Cloud account becomes inactive and the paid features of your account are deactivated.
Why is Adobe charging me? ›Unexpected charges are often because of: Trial conversion You forgot to cancel a trial product, and it converted to a paid subscription. Annual renewal An annual plan automatically renewed. Purchase for another person You purchased an Adobe product or service for a family member.
What is the phone number for Adobe VIP support? ›For program support, please contact your Adobe Account Manager—or Adobe licensing Customer Care at 1-800-915-9428.
Can I cancel my free trial before it ends? ›1. If you don't cancel on time, you'll be charged. Usually, you have to give your credit card number for a “free trial.” That way, the company can charge you if you don't cancel before the trial period ends.
How long does Adobe Acrobat free trial last? ›Creative Cloud apps for individuals and Acrobat offer a 7-day free trial. Creative Cloud for teams offers a 14-day free trial. And products like Adobe Stock, Photoshop Elements & Premiere Elements, FrameMaker, and RoboHelp offer 30 day free trials.
How long does it take for Adobe to cancel plan? ›Before canceling your account with Adobe Creative Cloud, you will need to not be processing a payment. You can't have an open claim for any inconvenience when processing. Otherwise, you'll have to wait 24 hours to process the cancelation again.